FAQ
Frequently asked questions.
Everything you need to know before renting with Frank's Auto Rentals in Raleigh.
The minimum rental period is 7 days. Some discounted weekly plans require a 4-week commitment.
Our minimum renter age is 21. Rideshare platforms like Uber and Lyft may require drivers to be 25, so confirm platform requirements if you're renting for gig work.
You need a valid North Carolina driver's license (out-of-state licenses require proof of residency), to live and work within 45 miles of Raleigh, and to meet verification requirements based on your intended use. Gig drivers provide verifiable work history; personal-use renters provide income verification.
Unlimited mileage applies under the applicable rental terms outlined in your signed rental agreement. Confirm the specifics before you drive.
Yes. Routine vehicle maintenance is included so you're not paying for wear-and-tear repairs during your rental.
No. Insurance is not included in the rental. Applicable coverage, permitted vehicle use, platform requirements, and legal obligations must be confirmed before rental.
You can use a qualifying rental for rideshare, but platform approval is never automatic. Uber and Lyft set their own driver and vehicle requirements, and you must confirm eligibility with the platform before driving.
No. Vehicle availability and weekly rates are confirmed during the application process. Sample vehicles shown in our fleet are illustrative until inventory is verified.
We serve eligible renters who live and work within approximately 45 miles of Raleigh, including Durham, Cary, Apex, Garner, Morrisville, and surrounding Triangle communities.
No. We never request Social Security numbers, full driver's license numbers, license photos, or sensitive identity documents in the initial lead form. Sensitive verification happens through a secure process after your inquiry.